Privacy Policy

Effective Date: 24.07.2025

At Phantoms Intelligence, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and AI automation solutions.

Who We Are

Phantoms Intelligence provides AI-powered bots and automation solutions to help businesses improve customer service, streamline sales, and manage communication across multiple channels.

What Information We Collect

Information You Provide

Name, email address, phone number, and company details when you contact us, sign up, or become a client.
Details when you purchase our services (processed via secure third-party providers).
Business data and preferences you share to help us set up and customize your AI bots.

Automatic Data Collection

Website analytics (via cookies or similar tools): IP address, browser type, pages visited, and usage patterns.
Communication data from AI bots when you use our services (stored securely for training, support, and service improvement).

How We Use Your Information

To provide and customize our services.
To improve and optimize our bots and automation tools.
To communicate with you (support, updates, marketing if you opt-in).
To ensure security, prevent fraud, and comply with legal obligations.

Data Sharing

We do not sell your data. We may share necessary information with:

Trusted partners and vendors (e.g., cloud services, payment processors) under strict confidentiality.
Law enforcement or authorities if legally required.

Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, or loss. All data is stored securely, and sensitive information is encrypted.

Your Rights

Access & Correction: You can request access to or correction of your personal data.
Deletion: You may request deletion of your data, subject to contractual or legal obligations.
Opt-Out: You can opt out of marketing communications at any time.

Cookies

Our website uses cookies to improve user experience. You can manage your cookie preferences via your browser settings.

Third-Party Services

Our services may integrate with platforms like WhatsApp, Instagram, or Meta. These platforms have their own privacy policies, which we do not control.

Changes to This Policy

We may update this Privacy Policy as needed. We will notify you of significant changes via email or on our website.

Contact Us

For questions or privacy requests, contact us at:
Phantoms Intelligence
service@phantomsintelligence.com

Phantoms Intelligence Disclaimer:

Phantoms Intelligence provides AI-powered automation tools, including chatbots and digital support systems, designed to enhance communication, streamline operations, and improve client interaction for businesses. While our solutions are built to improve efficiency and customer responsiveness, the performance of any AI system may vary depending on configuration, training data, client use case, and platform limitations.

Phantoms Intelligence does not guarantee specific business outcomes, such as increased sales or lead conversions, as results depend on multiple external factors including client input, traffic volume, market behavior, and timely maintenance. Users are responsible for reviewing all content generated by AI and ensuring that responses, disclaimers, or data comply with applicable local laws, industry regulations, and data privacy standards (such as GDPR or other relevant frameworks).

By using our services, you agree that Phantoms Intelligence will not be held liable for any direct or indirect losses resulting from AI miscommunication, missed messages, platform outages, or third-party integration issues. Phantoms Intelligence reserves the right to improve, change, or discontinue any features as part of ongoing product development.

For critical business functions, sensitive data handling, or regulated industries, we strongly recommend combining AI solutions with human oversight.
Phantoms Intelligence is powered by LLG Solutions LTD Company number 11543294 , Great Titchfield House, 14-18 Great Titchfield Street, London, United Kingdom, W1W 8BD .